Facebook is a powerful tool for small businesses. Learn how to use Facebook Pages, ads and other engagement tools.
- Facebook has more than 2.91 billion active users, making it a vital platform for small business sales and social media marketing.
- A Facebook Business Page can connect you with customers and offer key information about your business, products, services, and upcoming events.
- Facebook Ads and Messenger Ads are highly targeted and effective ways to reach potential customers.
- This article is for small business owners interested in using Facebook to improve their social media marketing and advertising strategies.
Every small business can benefit from a Facebook presence. With more than 2.91 billion monthly users, Meta – the Facebook company’s new name – gives small businesses many ways to promote their services, increase customer support, and boost sales and recognition through their Facebook platform.
Using Facebook for your small business may seem challenging because the platform’s rules and algorithms change frequently. However, with the right strategies, Facebook is one of the best ways to use social media for business.
One of Facebook’s biggest strengths is allowing you to target a specific audience through paid campaigns and advertisements. The platform maintains a significant amount of information about its users, which can be advantageous when targeting ads. In addition, creating a Facebook Business Page can be an effective small business marketing tool.
Here’s a look at the various ways to use Facebook to benefit your business and maximize your efforts.
What is a Facebook Business Page?
A Facebook Business Page is like a free business website companies can build on to expand their internet presence. Like a personal Facebook profile, your Facebook Business Page includes functionality for sending and receiving messages, posting updates, getting notifications and interacting with other users’ content through liking, sharing and commenting.
Of course, given how many companies have a Facebook presence, you’ll need your Page to stand out from the crowd to draw significant attention to your business. If you’re questioning whether the work that goes into distinguishing your company on Facebook is worth it, the many benefits of Facebook Business Pages may convince you to invest the time.
Benefits of a Facebook Business Page
If you create a Facebook Page for your company, you can use it to do the following:
1. List basic contact information.
If people wonder when your phone line or storefront is open, they may visit your Facebook Page to find out. They’ll also want to know your address if you’re a storefront or your support-line email if you offer services remotely. A Facebook Business Page is a one-stop shop for listing all of this information.
2. Engage new and longtime customers.
Not even your most loyal customers see what happens inside your business on a day-to-day basis – that is, unless you regularly share elucidating social media content with them. A Facebook Page is a great place to post shots from inside your storefront or behind the scenes with your support team. You can also boost customer engagement by updating followers on new products and discounts.
3. Know your audience.
When you have a Facebook Business Page, you’ll have access to audience insights and demographics. You can use the data provided to inform a robust demographic marketing strategy and better target your campaigns.
4. Lessen marketing costs.
Starting a Facebook Business Page is free, and many additional Facebook marketing and analytics features are either free or inexpensive. Integrating a Facebook Business Page into your marketing plan is a budget-savvy way to reach more people – potentially an audience of billions – with less money.
5. Boost web traffic.
By linking to your company’s website on your Facebook Business Page, you’ll drive more traffic to your website. The more people you get to your website, the better the chances of people reading in-depth descriptions of your products and services. Better yet, if you sell products online, people who jump from your Facebook Business Page to your website might even buy something.
6. Improve SEO.
Facebook Business Pages are good for more than just your social media presence; they’re also a boon to your rankings in search engine queries.